Privacy
PRIVACY POLICY
KAYBEE SITE SERVICES (UK) LTD
We understand that your privacy and the security of your personal information is extremely important. We are committed to protecting your privacy and personal data when you visit our website, engage our services or interact with our company in any way. We want to ensure that we respect your privacy in everything we do. This Privacy Notice aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through the website when you contact us and how we secure your data. This Privacy Notice also explains your rights in relation to the personal data we hold about you and how you can exercise your rights or register a complaint. Our website is not intended for children and we do not knowingly collect data relating to children.
About Us:
Kaybee Site Services (UK) Limited
Registered Company Number: 09158192. Address: Clifton House, Bunnian Place, Basingstoke, Hampshire RG21 7JE
Telephone Number: 01256 353501
Email address of Data Protection Officer: data@kaybeegroup.co.uk
Personal Data we collect:
We will only use information given at the time of you contacting us by whatever means is collected lawfully and in accordance with the UK General Data Protection Regulation (UK GDPR).
We only collect information required to provide services to you or deal with any enquiry you make.
We currently collect and process the following personal information:
Identity data such as first name and last name or company name and number
Contact Data such as the data we use to contact you including your billing address, delivery address, email address and telephone number.
c. Financial Data such as the data we use to process your payments for services, including your bank account details.
d. Technical Data means details about the device(s) you use to access our website including your internet protocol (IP) address, browser type and version, location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
You are under no obligation to provide any information but if you do not then it might be impossible to provide our services to you. In some cases, we have a legal obligation to collect your personal data.
How we obtain and use personal data:
We use different methods to collect data from and about you including through:
Direct interactions:
By you using this website.
By you corresponding with us via this website.
By you corresponding with us by post, telephone, email or otherwise.
To respond to enquiries or correspondence.
To perform an agreed contract.
To provide our services.
Automated technologies or interactions
As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies
Third parties or publicly available sources
We will receive personal data about you from various third parties and public sources as set out below:
Technical Data from the following parties:
(a) analytics providers such as Google based outside the UK;
Legal Basis for processing personal data:
Our legal basis for collecting and using the personal information described in this Privacy Notice will depend on the type of personal information and the specific context in which we collect it.
We will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.
We always process personal data legally as required by legislation. The different legal bases we rely on are:
Consent: You gave permission to process the data for a specific purpose. Consent can be removed at any time by contacting our Data Protection Officer.
Legitimate Interests: The processing is necessary to provide our legal services and advice to our customers.
Performance of a Contract: We must process personal data in order to meet our contractual obligations to you as a client.
Vital Interests: In an emergency we might provide personal data to save someone’s life.
Legal Obligation: We are required to process your personal data by law.
Public Interest: To carry out a task in the public interest.
What we do with the information:
We use personal data in the following ways:
To register you as a client.
To provide estimates for our services.
To process and deliver services.
To collect and recover money owed to us in respect of services provided.
To personalise your browsing experience and monitor trends on our website (please see our Cookie Policy).
To contact you, following your enquiry, reply to any questions, suggestions, issues or complaints you have contacted us about.
To provide analysis or valuable information so that we can improve our service.
To detect, prevent and address technical issues.
To provide information legally required by law or to fulfil a contract.
Who we share your personal information with:
We do not share information with third parties unless you have given your permission and we have notified you.
We do not transfer your personal data outside the UK.
Third-party links:
Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
Cookie Policy:
We do use cookies on our website
Retention of your personal data:
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Please contact our Data Protection Officer for more information on our Retention Policy.
Your data protection rights:
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
Rights in relation to automated decision making and profiling.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. In some cases, we will require you to provide proof of your identity through a driver’s licence or passport.
Please contact our Data Protection Officer if you want to exercise any of your rights.
How to complain:
In the first instance please send complaints to our Data Protection Officer. If you are not happy with the response you received or how we used your data, please send your complaint to the Information Commissioner’s Office.
Information Commissioner’s Office: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Helpline number: 0303 123 1113
This Privacy Notice will change from time to time as we develop the range of goods and services on the website. This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Notice. When this Privacy Notice changes, we will place an updated version on this page.
Last updated June 2021